Privacy Policy
Let’s talk about data and what we do with it.
At a glance
- We save your data when you use the application.
- We use that data to improve our application.
- We share data with others only when necessary.
- We keep your data as safe as possible.
- You can see, edit and delete your data.
AIcoach.chat Privacy Policy
Last updated: 22 May 2025
Please note: The privacy policies might differ depending on whether you are using our services as a private person or as part of an organisation. The most current and binding version of our Privacy Policy is always accessible in the aicoach.chat app. In case of discrepancies between versions, the Terms as displayed in the app shall prevail.
This Privacy Policy outlines how aicoach.chat collects, utilizes, and shares your personal information when you use our website, mobile application, or any other services we provide (collectively, the “Services”).
Information we collect
When you use our Services, we may collect personal information from you, which includes:
- Personal identification information like your name and email address.
- Usage and technical data, such as your IP address, browser type, operating system, device identifier, and usage statistics.
- Transcripts from your coaching sessions, along with
- Specific memories that represent important facts mentioned in the coaching sesssions.
- Information from specific coaching exercises, such as the wheel of life.
- Scheduled emails for reminders.
- Information about you as a coachee that seems relevant for the coaching process.
- Feedback you provide us.
How we use your information
We may utilize your personal information to:
- Deliver and improve our Services.
- Address your requests and inquiries.
- Keep you informed about our Services.
- Analyze your utilization of our Services.
- Adhere to legal obligations
- Share your information for scientific research, if explicitly agreed to.
We may also share your personal information with third-party service providers who assist us in running our Services, such as hosting and analytics providers. As a part of our services, we are currently using OpenAI’s ChatGPT API Services. Furthermore, we might share your information if mandated by law or to safeguard our rights and interests.
Data retention
We will hold onto your personal information for as long as needed to provide our Services to you and to meet legal obligations.
Security
We employ reasonable measures to shield your personal information from unauthorized access, use, disclosure, and destruction.
International transfer
Your personal information could be transferred to and processed in countries other than the one where you live. By using our Services, you give your consent to such transfer and processing.
Your rights
You have the right to access, update, and delete your personal information. Depending on your jurisdiction, you may have other rights as well. To exercise any of these rights, please reach out to us at support@aicoach.chat.
Children’s privacy
Our Services are not intended for children under the age of 13. We do not knowingly gather personal information from children under 13 years old.
Changes to this Privacy Policy
We might update this Privacy Policy occasionally. If we make significant changes, we will inform you either via email or by posting a notice on our website or mobile application.
Contact us
If you have any queries or concerns about this Privacy Policy or our Services, please contact us at support@aicoach.chat.
By using aicoach.chat, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using the Services.